Privacy Policy

This Privacy Policy explains how DurgVihar collects, uses, stores, and protects your personal information when you use our website https://durgvihar.in/.

1. Information We Collect

We may collect the following information:

• Your first name and last name
• Device information such as browser type, IP address, and operating system
• Website usage data such as pages visited, date, time, and duration
• Information shared through contact forms or account registration

2. How We Use Your Information

We use your personal information to:

• Provide and maintain our website and services
• Manage user accounts and service requests
• Contact you regarding updates, support, or service-related communication
• Improve website performance, user experience, and security
• Send offers or updates, only where applicable
• Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar technologies to improve website functionality, remember user preferences, analyze traffic, and enhance your browsing experience.

You can choose to disable cookies through your browser settings. However, some parts of the website may not work properly without cookies.

4. Sharing of Information

We may share your personal information only in limited situations, such as:

• With service providers who help us operate our website
• With business partners where required for service delivery
• During business transfers such as merger or acquisition
• When required by law, court order, or government authority
• With your consent

5. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected. Account information may be retained for the duration of your account relationship and up to 24 months after closure. Website usage data and server logs may be retained for up to 24 months.

After the retention period ends, we securely delete, anonymize, or archive data where legally required.

6. Data Transfer

Your information may be processed at our operating offices or by service providers in other locations. We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.

7. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Delete your personal data
• Withdraw cookie or marketing consent where applicable

Some information may still be retained if required by law or for legitimate legal purposes.

8. Security of Your Data

We use commercially reasonable security measures to protect your personal data. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not intended for anyone under the age of 16. We do not knowingly collect personal information from children under 16. If such information is discovered, we will take steps to remove it from our systems.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us through:

https://durgvihar.in/contact